I have exactly the same problem with mine and from looking through several other forums it seems to be a VERY common problem.  Been told that the whole panel needs replacing but no idea what that would cost.. not terribly impressed!

That list is now up to 112 users who all have the same problem all with sets purchased mid to late 2007. Blindingly obvious its a batch problem but Sony admit nothing..they never, ever, do. Its shamful and who knows how many others who don't know about AVForums or the sale of goods act which Sony also hides behind the poor retailers.

I was lucky I had a 5 year warranty with John Lewis when mine went last year after 2.5 years of use. JL didn't even bother to attempt a repair but did a straight swap. "We get quite a few with this problem" was the quote I got from their excellent service manager.

Are you listening Sony ? Are you prepared to take responsibility for this ?

Dear Sony

I too have a KDL 32D 3000 which has devleoped the same fault - ie vertical stripy multicoloured lines - which I understand now needs a new T-con to repair the defect

The TV was manufactured in July 2007 - I bought it in August 2007 price £785- fault developed July 2010-

I contacted your customer service department and advised them of fault - they advised that there was a one year warranty and anything outside that peroid was not covered. I sugested that there had been a maunfacturing issue since may people also reported the same defect from TVs manufactured at the same time(see av forum -currntly 112 people reporting same defect). Customer service department still not interested in exploring matter further.

I have contacted the supplier of the TV and they ignore my communications.

Question for Sony - Can they advise if they had a problem with their manufacturing of their KDL32D3000 TV duing the July /August 2007 period - if so will Sony carry out repairs to rectify the fault?

The TCON board fault affects the X3000, X3500, W4500 and probably the W5500 units to, I've even heard of V units affects. Sony US acknowledge that their version of the X3 have the fault and are offering free replacements. Sony UK will not acknowledge anything even for the same units the US are replacing.

It seems all Sony models released in 2007 have the fault as the X3 and W4 were released then also.

I have made a thread for the X and W units here.

Sorry,

here's the right link to the KDL-32D3000 vertical line faulty list:

http://www.avforums.com/forums/lcd-led-lcd-tvs/807012-sony-bravia-kdl-32d3000-purple-vertical-line-faulty-29.html

So please join if you have the same fault!

Hi,

I purchased my X3500 in Feb 2008. December the same year I was experiencing the same problems which are being described.

I arranged through Sony for the set to be repaired using an approved repair centre, I was told that the panel had to be replaced.

After just 3 months  the SAME FAULT occured AGAIN.

I contacted Sony and explained the situation but as the warranty expired they were not able to help.

I felt robbed and cheated of the best part of £2500.

I was left with a TV which when switched on had picture distortion for approximately 15 minute. After a couple more months the set totally failed.

The Sony TV was left propped up against my hallway wall. Every time I walked past it my blood boiled, I got to the point that I needed to complain again to Sony to see if anything could be done. This time, I was told

that as I had a new panel fitted, it had a new 1 year warranty   As a result they agreed to replace the panel but i would have to pay for labour. I wish they were more up front initially as I had already purchased a new TV.

Sony needs to stand up and to take responsibility for their product quality. The evidence is clear that consumers have had identical problems with this set but Sony don't care. The product lines which are affected should be recalled, the fault should be identified and fixed. Until they do this I continue to have no faith in the Sony brand.

I will openly speak to any potential customers I see looking at a Sony TV and tell them to stay clear.

Another here to add to the list I 'm afraid!!  Turned on TV this evening to find the coloured stripes, and having found this forum, am not overly trusting that Sony will fix it

We only bought it in December 2008, and are pretty disgusted that a fault has developed so soon.  We bought Sony aboe many other brands as we thought it would be good quality, how wrong were we.

Need to check out what warranty we were offered at the time of purchase and see what can be done, but not holding our breath